Frequently Asked Questions
Can I change my plan anytime?
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Yes, you can upgrade, downgrade, or cancel your plan anytime. Changes take effect at the next billing cycle. If you upgrade mid-cycle, you'll be charged the difference prorated.
Do you offer refunds?
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We offer a 14-day money-back guarantee. If you're not satisfied with Pro or Pro+, contact support within 14 days of your purchase for a full refund.
What payment methods do you accept?
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We accept all major credit cards (Visa, Mastercard, American Express) and debit cards. Payments are processed securely through Stripe.
Is my data secure?
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Yes. All data is encrypted in transit and at rest. We comply with industry-standard security practices and GDPR. Your trading data is never shared with third parties.
Can I export my data?
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Yes. You can export all your trades and journal entries as CSV or JSON at any time. This includes the Free plan.